Travel

Tracy Felstead

The Travel Concept – Tracy Felstead

The Travel Concept is run and owned by Tracy and her business partner Bianca – together they have over 30 years’ experience in the travel industry, and met while working for British Airways.  They created The Travel Concept in 2006 and wanted to fill the gap in the market for an independent travel agent specialising in tailor-made holidays AND offering a high level of personal service.  Holidays are important – that’s why we are committed to making sure yours is hassle-free. It’s the little things which make a big difference, we enjoy surprising customers by finding better deals than they can get online, taking care of flight check-ins and even hand-delivering tickets when they can!

You can rely on us for accurate, expert knowledge.

We’re up-to-date with the latest hotels, new resorts and rising destinations. We also attend familiarisation trips, training days, travel fairs and industry events.  And if we haven’t been to somewhere, we’ll ask one of our trusted contacts who has. We’re fully ABTA-bonded and ATOL-protected so your booking is financially protected. We’re also members of AITO, the Association of Independent Tour Operators. With so much choice out there, we want to find out exactly what you’re looking for. Then we can use our years of experience and research skills to hand-pick the perfect trip. We’ll also share our insider tips, whether that’s a favourite bar or an off-the-beaten-track sight. We want you to get the most out of your holiday so we’ll go that extra mile for you.

  • Independent ABTA bonded Travel Agency
  • A holiday to remember – for all the right reasons and a better deal than online
  • First-hand experience, attention to detail and the passion to get it right
  • Insider tips, whether that’s a favourite bar or an off-the-beaten-track sight – we want you to get the most out of your holiday so we’ll go that extra mile for you

Contact Tracey here.