Sales and Management Training DAVID FOSTER
SALES & MANAGEMENT TRAINING
Profile:
David Foster is a specialist in the fields of sales and management training. He has vast experience gained within a variety of key business and industry sectors. David also holds an ICS diploma in ‘Training People’ and the ‘Advanced Certificate In Marketing’ (CIM).
Specialist Areas:
Bespoke training packages:
- One to one personal coaching
- Two hour workshops
- Half and full day training workshops/courses
- 2 to 5 day courses
- Distance learning and spontaneous reaction training
David is a proven and successful group presenter, delivering a variety of topics related to the business world in a professional, motivational and entertaining style. He offers a variety of courses which can be tailor made for you:
Sales/Selling Skills:
- Lead generation/prospecting
- The importance of product/service knowledge
- The consultative sale
- Territory management
- Appointment making
- Cold calling / Pre-call planning / Call introduction
- Establishing client challenges & needs
- Communication skills
- Features/advantages and benefit selling
- The sales presentation
- Making the offer
- Package selling
- Closing the sale
- Handling objections
- Negotiation skills
- Account Management
- After sales follow up/customer care
- Referrals
- Key account handling
- Body language
- Up/cross sell opportunities
Customer Care/After Sales Service:
- Customer retention
- Selling more to existing customers
- Making the buying experience enjoyable
- Handling customer complaints
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